Contact Us

Account-Related Inquiries

For all PPR account-related inquiries including but not limited to:

  • Questions about your account information
  • Login/Access Assistance
  • Questions about your points

Please contact the ProCare Team by phone or via email.

Phone
800-631-0958
Monday-Saturday 9am-6pm EST

Email
procare@flooranddecor.com

Reward-Related Inquiries

For all PPR reward-related inquiries including but not limited to:

  • Order status/tracking
  • Refund/replacement
  • Redemption assistance

Please enter your information below and a PRO Premier Reward Headquarters representative will contact you within 1-2 business days. You may also contact PRO Premier Reward Headquarters by phone, email, or mail.

Phone
800-338-5196
Monday-Friday 9am-7pm EST

Email
support@FDProRewards.com

Mail
PRO Premier Reward Headquarters
2561 Territorial Road
St. Paul, MN 55114